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How to delete hidden miscellanous file in S4

ALJT
Member

after a recent a samsung upgrade I'm getting a notification that states "Storage space is running out"..

storage settings tells me I have 6.35g in miscellaneous files but names only a fraction of them.

how can it find and delete the remaining hidden files?

this is a very common issue in the galaxy phones but know of the forums have an answer.

can anyone at Verizon help?

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Re: How to delete hidden miscellanous file in S4

mama23dogs
Sr. Leader

The surest way is to save essential information, then factory data reset.

NOte I didn't say backup, which will save the junk also.

I Use google photo for pictures and video.  Google drive for documents and Gmail/Google for contacts.

PLease make sure you have a good wifi connection for factory data reset and adding all your information back onto the phone.

View solution in original post

Re: How to delete hidden miscellanous file in S4

mama23dogs
Sr. Leader

The surest way is to save essential information, then factory data reset.

NOte I didn't say backup, which will save the junk also.

I Use google photo for pictures and video.  Google drive for documents and Gmail/Google for contacts.

PLease make sure you have a good wifi connection for factory data reset and adding all your information back onto the phone.

View solution in original post

Re: How to delete hidden miscellanous file in S4

ALJT
Member

definitely the nuclear option - but it worked!

thanks

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