Hello jeffchas,
Thank you for your inquiry today. I understand how important it is to have access to all sorts of files on your wireless device. As a user of this program, there are endless types of files that can be transferred. Since there are multiple ways to transfer files, I have included a link which will better assist. Please visit http://vz.to/13M71Gy. I do apologize, unfortunately you cannot transfer these files directly from the device. However, you may transfer via computer and your online profile to gain device access.
Please keep us posted if you require any additional assistance, thanks!
MatthewS_VZW
VZW Support
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