How do I update operating system?

[ERNIE47]

My android phone did a reset and it reverted back to before we got the google play store. I need to do an update if possible. My phone is

a Droid Incredible by HTC. Thank you!

[vzw_customer_support · Accepted solution]

I want to ensure you're device is fully functional, ERNIE47. Let's ensure you're device is running the latest software. You can check for updates via Settings > Software Update > Status or Check New . What software version is the device the device currently running ?

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