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How do I update operating system?

ERNIE47
Member

My android phone did a reset and it reverted back to before we got the google play store. I need to do an update if possible. My phone is

a Droid Incredible by HTC. Thank you!

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Re: How do I update operating system?

vzw_customer_support
Customer Support

I want to ensure you're device is fully functional, ERNIE47. Let's ensure you're device is running the latest software. You can check for updates via Settings > Software Update > Status or Check New . What software version is the device the device currently running ?

YosefT_VZW
Follow us on Twitter @VZWSupport

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Re: How do I update operating system?

vzw_customer_support
Customer Support

I want to ensure you're device is fully functional, ERNIE47. Let's ensure you're device is running the latest software. You can check for updates via Settings > Software Update > Status or Check New . What software version is the device the device currently running ?

YosefT_VZW
Follow us on Twitter @VZWSupport

View solution in original post

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