How do I retrieve or change my voice mail password?

Spock65
Member

Have forgotten voicemail password. How can it be retrieved or changed?

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Re: How do I retrieve voicemail password and /or change it?

Community Manager
Community Manager
You've come to the right place, Spock65!
You can actually reset your voicemail password by dialing *611 from the phone. Listen to options and select option 4.
Listen to the instructions then when prompted say "Reset voicemail password". If prompted, enter the requested information for security verification.

TamaraH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How do I retrieve voicemail password and /or change it?

Community Manager
Community Manager
You've come to the right place, Spock65!
You can actually reset your voicemail password by dialing *611 from the phone. Listen to options and select option 4.
Listen to the instructions then when prompted say "Reset voicemail password". If prompted, enter the requested information for security verification.

TamaraH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

Re: How do I retrieve voicemail password and /or change it?

Tina2690
Member

What happens if you don't know the pin number? 

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