Highlighted

How do I reset the PUK button on my jetpack and where is it located?

Member

How do I reset the PUK button on my jetpack and where is it located?

Labels (1)
0 Likes
Highlighted

Re: How do I reset the PUK button on my jetpack and where is it located?

Customer Support

Great question, juneingram! Was there a change or update to the device that required it to be entered? You can find the PUK code by signing into vzw.com/myverizon. Under the "I want to..." section click "More actions". Next, in the DEVICE column select "Phone Details". Then choose "Unlock SIM (PUK) Code. The default PIN and Personal Unblocking Key will display.

I hope that helps. Keep me posted!

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

0 Likes