How do I remove insurance from my phone?

dhamstra
Member

I have another form of insurance and would like to remove the current insurance that I have on my phone

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Re: How do I remove insurance from my phone

SuzyQ
Sr. Leader

Call customer service, 800-922-0204, choose option 4 (Other), then say "Agent" at the voice prompt.  When the live person comes on the line, tell him or her you want to cancel the insurance.  It will be effective that day, and you will only be billed the portion of the billing cycle that has already passed and the insurance has been in effect.

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Re: How do I remove insurance from my phone

Salisbury
Sr. Member

  Good question in that if you signed into a contract with Verizon and took insurance with that contract at the time, is the insurance portion still binding? Or can you opt out of the insurance only?

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Re: How do I remove insurance from my phone

SuzyQ
Sr. Leader

Call customer service, 800-922-0204, choose option 4 (Other), then say "Agent" at the voice prompt.  When the live person comes on the line, tell him or her you want to cancel the insurance.  It will be effective that day, and you will only be billed the portion of the billing cycle that has already passed and the insurance has been in effect.

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Re: How do I remove insurance from my phone

SuzyQ
Sr. Leader

Salisbury wrote:

  Good question in that if you signed into a contract with Verizon and took insurance with that contract at the time, is the insurance portion still binding? Or can you opt out of the insurance only?

Yes, you can opt out (cancel) the insurance at any time.  It's not part of the contract.

Re: How do I remove insurance from my phone?

davidvz1993
Member

You can cancel your equipment protection by visiting our Device Protection page.