Help! I got puk locked outta my moto e 2nd gen
Cali916Raised14purebr

Hi my names David I jus recently purchased a prepaid  moto-e 2nd generation from target 3 days ago an  everything was working great until somehow puk locked it I failed attempts twice already I HV one left why do I do?

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Re: Help! I got puk locked outta my moto e 2nd gen
vzw_customer_support
Customer Service Rep

Cali916Raised14purebread,


Whoops! I want to see you back in your device and enjoying it. You have access to your SIM pin via the My Verizon online access to your account. Click the link for steps to get there http://www.verizonwireless.com/support/knowledge-base-47377/


SandyS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Help! I got puk locked outta my moto e 2nd gen
vzw_customer_support
Customer Service Rep

Cali916Raised14purebread,


Whoops! I want to see you back in your device and enjoying it. You have access to your SIM pin via the My Verizon online access to your account. Click the link for steps to get there http://www.verizonwireless.com/support/knowledge-base-47377/


SandyS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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