My wife and I both have HTC One phones that have started dropping from 4GLTE to 3G or even occasionally 1X in 4G coverage areas. This has begun happening over the last week or so. Rebooting the phones or putting them into airplane mode and bringing them back out will temporarily restore 4GLTE, but within minutes it goes back to 3G or worse. Any idea why and/or what can be done?
Paterfamilius, we never want you to experience this. Let's change this around so you can stay connected. What is the impacted zip code? Is this happening everywhere or at specific location? Are the phones updated?
ZangY_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Start a new topic or ask questions in the open forum.
