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PedroCircus, we understand your concern about the battery. When did you purchase your device?
LauraL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
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My device was purchased 2 years ago.
It's a Verizon HTC 10, and I had the automatic update done couple of weeks
ago. Until then the battery was fine, but after the update it had a
dramatic drop on its autonomy.
On Sun, Jul 22, 2018, 01:21 vzw_customer_support <forums@verizonwireless.com>
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We can relate to the need of a battery that lasts, PedroCircus. Let's try some things out. What happens when you ensure that all your apps are updated to ensure compatibility, and check the following: http://spr.ly/6584DSXxq
Kati_VZW
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I am having the same problem with my HTC 10.
once my battery hits <50%, my phone shuts down and goes into bootloop. it takes forever to charge (no matter what charger - original, fast charge, standard USB).
I am getting less than 2 hours on a full charge.
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We recommend doing a Device Health Check, I have provided the following steps for you: http://spr.ly/6584Dxstr . Keep us posted.
LauraL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
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I have the same problem. when my battery is down to about 55% or lower it begins
the reboot loop. I'm running Android version 8.0.0 last system update was 04/18/2018.
Is there a final fix or workaround for this issue?
thanks in advance
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