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Gizmo gadget touch screen not working

duenserfamily
Member

My son's Gizmo Gadget's touch screen has stopped working.  It does not have a screen protector on it, has no visible damage, and has otherwise been working fine.  I just did a hard reset of the watch per online instructions, but it did not resolve.

Has anyone else had this problem & resolved it?

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Re: Gizmo gadget touch screen not working

Community Manager
Community Manager

I'm sorry you are having trouble with your son's Gizmo Gadget touch screen. That's the number one thing used to operate his device, so we need to make sure it's always working properly. I appreciate that you have done troubleshooting steps, and we want you to complete a Factory Data reset. If this is not effective we may have to replace the device. Please send a Private message so we can access your account: http://spr.ly/6602EjEty. Tina_VZW

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