Galaxy SIII camera problems since 4.3 update
Rachel2178
Enthusiast - Level 1

Galaxy SIII rear camera wont focus since 4.3 update. How can this be fixed? My camera worked GREAT until this update a couple weeks ago and now my pictures are horrible! I take pictures multiple times a day and now it's useless because the pictures are blurry.

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Re: Galaxy SIII camera problems since 4.3 update
vzw_customer_support
Customer Service Rep

Rachel2178,

The camera is one of the most important features on a device and we would love the opportunity to help resolve this for you. We apologize for all of the inconvenience this has caused.

Are you using the standard pre loaded camera app? Have you tested the camera while the device is in safe mode? Does this occur on every attempt to take a photo or just most photos, but not all?

EfrainM_VZW

Follow us on Twitter @VZWSupport

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