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Galaxy S7 reply all doesn't bring up keyboard

RudyPalooza__
Member

Hi,

When I get an e-mail on my S7 and hit "reply" or "reply all" the keyboard flashes for a millisecond then disappears.  If I "Forward" an e-mail the keyboard appears but not "reply". Is there a setting for that?

I have several co-workers with the same issue on their S7 phones so I know I'm not alone.

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Re: Galaxy S7 reply all doesn't bring up keyboard

vzw_customer_support
Customer Support

RudyPalooza!!, we want to ensure everything on your device is functioning as it should be. Has this always occurred or recently just began? KleoL_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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