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Galaxy S6 won't receive text messages or calls, solutions??

Member

Recently switched from T-mobile to Verizon and got a Galaxy S6. I've kept the same number but and when I tried to text my BF, I didn't receive any calls or text from him. I thought my phone was still getting information in so I waited for a few minutes and texted other people in my contacts and they receive my calls and text just fine but not my BF. I've called him and he got my calls, I've texted him and he receives my calls and text but I can't receive his. Is there something i'm missing or some feature that I have to change?? Please help.

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Re: Galaxy S6 won't receive text messages or calls, solutions??

Community Manager
Community Manager

We're ecstatic to have you in the Veriozn Wireless family! We definitely want to see you up and running with your new S6. When did you complete the move over? It can take up to 72 hours for the port to complete. Is your previous device still on?
YosefT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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