Galaxy S5 issue

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After lollipop update having constant pop error that my contacts stop working and another android service has stopped. How do I correct this.

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Re: Galaxy S5 issue

Sr. Leader

Have you cleared the system cache or considered a factory reset?

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Re: Galaxy S5 issue

Sr. Leader

Have you cleared the system cache or considered a factory reset?

View solution in original post

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Re: Galaxy S5 issue

Customer Support

88jnelson,

We want you to be able to fully enjoy your phone again. Does the error message about your contact pop up only when accessing the contacts? What other android service is stating is is no longer working? Do you receive these same messages when in safe mode? http://vz.to/1u4Pjtp

LindseyT_VZW

Follow us on Twitter @VZWSupport

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