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GEEZ! Why does upgrade change personal settings?
SDR0968
Newbie
‎05-28-2014 07:48 AM

Using PEOPLE app the alphabet was listed on the far right side of the screen.  It was a one touch process to find the alpha group you were looking for.  Touch D and all contacts in D group were displayed.  With the upgrade you have to search and it's multiple steps.  How do I get the alpha list back? 

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Re: GEEZ! Why does upgrade change personal settings?
vzw_customer_support
Customer Service Rep
‎05-30-2014 07:54 AM

Hi SDR0968. I know its important to have the right options on your device. What device do you have?

Kinquana_VZW
Follow us on Twitter @vZwsupport

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Re: GEEZ! Why does upgrade change personal settings?
SDR0968
Newbie
‎05-31-2014 12:03 PM

Thanks for responding...

My phone is a Motorola Razer.

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Re: GEEZ! Why does upgrade change personal settings?
vzw_customer_support
Customer Service Rep
‎06-02-2014 12:09 PM

Thanks for providing your phone model SDR0968. I first recommend clearing your cache and browser history. Next I recommend removing the application from your phone and accessing Google store to readd the application. It may have needed an update and currently not compatible with your device. Keep us posted.

KinquanaH_VZW
follow us on twitter @vzwuspport

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