G2 Text malfunction

Member

Hello. I have a bit of an unusual issue. After work today I wasn't able to recieve or send out text messages. Whenever I try to send a text message it just says Sending and has the circular icon. Every time I restart my phone, my text messages (to myself as a test) are sent. I had a few friends send me texts. I didn't recieve anything until I restarted my phone.

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Re: G2 Text malfunction

Customer Support

dannyhasknees We apologize for the issues with sending and receving text. Let's get your messages working again. What zip code are you in? Do you have issues with calls or web browsing?


Sheritah_vzw
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Re: G2 Text malfunction

Member

I am in area code 89460. No, I do not have any issues with call or web

browsing. The phone gets very hot though when wi-fi is enabled.

On Sun, Jun 1, 2014 at 5:22 AM, Verizon Wireless Customer Support <

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Re: G2 Text malfunction

Customer Support

@dannyhasknees,

Thanks for the additional info!

All is good in that area. Let's try removing the SIM card for a few minutes. Insert and retest. Keep me posted if you are still unable to send/receive text messages.

In regards to the phone heating up when connected to wifi, is it happening when connecting to any wifi or a specific wifi? Try deleting the wifi connection and entering it again.


JohnB_VZW

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