G Pad Stuck In Download Mode
mcmiller_doni
Newbie

My LG G Pad 8.3 has been stuck on "download mode" for over 24 hours and I just tried turning it on and the screen didn't change. Can someone explain what this means?

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Re: G Pad Stuck In Download Mode
vzw_customer_support
Customer Service Rep

I can see that becoming pretty frustrating, mcmiller.doni. Do you recall what had been accessed shortly before the message appeared? Had you recently attempted to connect your tablet to your computer? Download Mode is an option many LG devices have that allows you to download software to your device. The Download Mode process isn't something that Verizon Wireless supports but you may be able to try restarting your tablet into Safe Mode using the steps at http://www.verizonwireless.com/support/knowledge-base-95321 to get past the Download Mode.


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