Re: Full display push ads!
TJKARCH60
Newbie

So far I have solved my problem.

I did a backup and then did a factory reset.

I didn't restore anything at first to see if the ads returned. They didn't so I did a restore and so far NO ADS! So I feel pretty confident that I solved my problem and hopefully this will solve your problem Hugh.

During the backup phase I only marked the apps that were already installed when I was not getting ads.

Hope this helps....

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Re: Full display push ads!
TJKARCH60
Newbie

15 hours later and still not a single ad or popup!

It feels great to have my phone back.

Delete unneeded/unused apps, perform backup, factory reset, use the phone and look for ads, if no ads then do a Restore and you should be good.

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Re: Full display push ads!
hughgreenshields

Couple of days for me yay!

Sent from my Verizon ASUS tablet

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Re: Full display push ads!
ChristinaB_VZW
Verizon Employee

Hello TJKARCH60,

I'm glad to see that the steps you have taken has resolved the issue for you. Please keep in mind that we're just a couple clicks away from assistance, should you need us again. You can reach out here, or on Facebook at www.facebook.com/verizon  You can also reach out via Twitter @VZWSupport

Have a wonderful evening and enjoy the rest of your week!

ChristinaB_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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