Facebook app connection lost problem
cstrokin
Newbie

Facebook app keep saying connection is lost but all over internet apps work, What can I do to fix this?

Labels (1)
0 Likes
Re: Facebook app connection lost problem
demmo86rt
Champion - Level 3

You can try clearing data and cache on the Facebook app, then reboot.  You will have to re-sign in to Facebook, and redo any settings you changed, but hopefully it helps.

0 Likes
Re: Facebook app connection lost problem
vzw_customer_support
Customer Service Rep

Hi cstrokin,

It's great to be able to use Facebook on your phone! I use it all the time too, so I understand how upsetting it would be if I couldn't use it. Thank you to demmo86rt for your input! I'd like to add that if clearing the data and the cache on the application and you still are having the issue, please uninstall the application and re-install it. To do this, please follow these steps:

Menu>Settings>Applications>Manage Applications>Downloaded>Press Facebook and choose Uninstall.

Once that is done, please go into the Play Store and re-download the application. Then, re-test the app and let us know how that works for you. Thanks!

Christina B
VZW Support
Follow us on Twitter @VZWSupport

0 Likes