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Eris HTC People screen not working

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When I slide from my home screen to my "People" HTC Widget screen, the screen freezes, goes blank, and then restarts (with the HTC logo across it). I just bought this phone 4 days ago. Any suggestions?

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Re: Eris HTC People screen not working

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Very strange.. I would go ahead with a hard reset - sounds like some crazy software issues there.

 

This of course will delete everything on you phone - so be sure that you have everything backed up first!

 

Settings > Security > Factory Data Reset

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Re: Eris HTC People screen not working

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brandonj wrote:

Very strange.. I would go ahead with a hard reset - sounds like some crazy software issues there.

 

This of course will delete everything on you phone - so be sure that you have everything backed up first!

 

Settings > Security > Factory Data Reset


 

Before doingn a reset on the phone do make sure you back up everything that is important to you. Also try to remove the battery from the phone for a little bit. Then turn it back on and see what happens

 

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