I would be concerned too if I wasn’t able to use the ear speaker on my phone. What is the make/model of your device? When did this first happen? Do you use a Bluetooth or other hands-free device when making calls?
ChristopherM_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!