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Droid turbo unable to send or recieve text messages over wifi

Hellboy
Member

all of a sudden this past week I have not been able to send text messages over wifi, has not been a problem in the past with any phone I have had. Anyone else having this problem, I have a 64g and 32g in the house and both have the same problem sometimes a reboot works but only for a few minutes if at all. I then have to turn off wifi and reboot the phone to send text or I have to actually type the text again and send. very annoying.

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Re: Droid turbo unable to send or recieve text messages over wifi

vzw_customer_support
Customer Support

Hellboy,

That's a very annoying issue indeed! We'll help figure out why this is happening and how to fix it for you. I was wondering about a few things. Are you using the messaging app that came preinstalled on the phone or one that was downloaded from the PlayStore? If it was downloaded, which app are you using? Also, does this primarily happen with longer text messages or messages containing pictures? Receiving texts is working just fine, right?

SarahO_VZW
Follow us on Twitter @VZWSupport

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