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Droid pro 4.7.3 software push

av8rx413
Member

This morning 4.7.3 was pushed. Immediately after it was installed, the phone started resetting itself for about 10 minutes. It must have reset about 20-30 times. that was at 6am. It's 1:00pm and the phone just started resetting again however this was only for about 5 minutes. During these periods there is no cell service and you cannot log in. Why is this happening?

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Re: Droid pro 4.7.3 software push

Not applicable

Good Afternoon av8rx413,

That definitely doesn't sound good! Are you still experiencing the same difficulties? We are not reporting these type of issues with the latest software on the Droid Pro. I recommend trying to run the device in safe mode for a while to determine if third party apps may be causing the issue.

http://bit.ly/qHs9Z6

If the problems continue after testing in safe mode, a hard reset would be the next step.

http://bit.ly/soIMAw

I hope this information was helpful.

Sincerely,

 

JonathanK_VZW

VZW Support

Follow Us on Twitter@VZWSupport

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Re: Droid pro 4.7.3 software push

mnunn0424
Member

Mine is doing the same thing! And only after the software update. Its sooooo Annoying!

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Re: Droid pro 4.7.3 software push

de0anima
Member

My phone is doing the same thing. Tried the safe mode but phone kept rebooting anyway.  Similar to av8rx413 it stopped after 10 minutes or so.  The same thing happened the night before.  And later the phone ran out of battery, I tried to charge with usb cable because I didn't have the wall charger.  But it wouldn't charge, and normally it does.  More than annoying. 

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