Droid not recieving/sync'ing email
Sinixstar
Newbie

My girlfriend and I both have the droid (buy one get one free).

Mine works fine, but hers is recently having a problem with email.

 

The only time her email on her phone updates, is if she manually opens the gmail app and hits 'refresh'.

 

We did a test to see if it was a gmail problem, or perhaps a password problem. Had her go into gmail and create a new contact. that contact immediately showed up on her phone. Everything else seems to sync/update - but no email.

 

Already checked all the settings.

Already pulled the battery.

 

On another note - if I use the little power widget, and turn sync off, and then back on - it will pull email once, and go right back to not sync'ing again.

 

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Re: Droid not recieving/sync'ing email
budone
Legend

In settings how often is the phone to look for messages?

 

Also make sure Auto-sync data is marked

 

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Re: Droid not recieving/sync'ing email
hellorockview
Enthusiast - Level 3

One thing you need to check is to see if GTalk is running. I have had the same issue with my Gmail, and numerous people told me GTalk has to be running in order for emails to sync. I'm not sure why this is, it's just what I've been told.

 

To check, go to Settings > Applications > Running Services.

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Re: Droid not recieving/sync'ing email
Sinixstar
Newbie

 


In settings how often is the phone to look for messages?

 

Also make sure Auto-sync data is marked



I'm not aware that you have the option to change that on Gmail.  Email gets pushed via background data - not sync'd like say the facebook app.

 

 


hellorockview wrote:

One thing you need to check is to see if GTalk is running. I have had the same issue with my Gmail, and numerous people told me GTalk has to be running in order for emails to sync. I'm not sure why this is, it's just what I've been told.

 

To check, go to Settings > Applications > Running Services.


 

 GTalk is is running, she sends/receives msgs from it all the time. (i'm talking to her on it now as a matter of fact)

 

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Re: Droid not recieving/sync'ing email
budone
Legend

I missed the Gmail part. Sorry

 

One thing I noticed , even though I set mine up to forward, when I logged back in to Gmail, the setting were set back NOT to forward.

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Re: Droid not recieving/sync'ing email
Iceman1906
Contributor - Level 1

Hey Sinixstar, try this.

 

1. Go into your Settings.

2. Application Setting.

3. Manage Application.

4. Scroll down to Gmail.

5. Once you open Gmail click on Manage Space.

 

 

This will allow you manage the number of sync days.

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Re: Droid not recieving/sync'ing email
jmanatee
Newbie

Are you using a task killer?

 

Make sure you have the mail service in the ignore list

 

 

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