Droid is dialing numbers by itself.
Ladyg45
Enthusiast - Level 3

Droid 4 seems to have developed a mind of its own. It is dialing numbers and the pages are moving without me touching it. It even called my voice mail. Has anyone else had this problem? by the way I could not shut down the phone and of course the battery is not removable.

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Re: Droid is dialing numbers by itself.
vzw_customer_support
Customer Service Rep

Smartphones are very intelligent but should not be acting so mysteriously Ladyg45! Let's do some trouble-shooting to get those issues resolved. I recommend some simple steps to improve the functionality. First, try clearing the cache and browser history http://tiny.cc/ne5yxw , http://tiny.cc/df5yxw . Is the phone damaged physically or with water? This would cause issues with the phone. Also clear out old/long text threads and pictures you no longer need. Lastly, remove any problematic apps or apps your not using. Make sure you power cycle periodically. Please keep us posted on the status?

KinquanaH_VZW
Follow us on Twitter at @vzwsupport

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Re: Droid is dialing numbers by itself.
Ladyg45
Enthusiast - Level 3

I Allowed the battery to die on my phone. Once I restarted it I was able to resume normal use. Strange the way it was behaving. This was a first for me. There was no water damage to the phone.

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Re: Droid is dialing numbers by itself.
21stNow
Master - Level 1

It sounds like your digitizer is failing.  If you have the problem again, you may want to look into having it repaired/replaced.

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Re: Droid is dialing numbers by itself.
B33
Legend

Sounds like that's what it could be  21  but i'm wondering if she'd try doing a F.R. if that would correct the Issue).  If it was Mine that's the Course i would take if it did't work then i'd call Verizon and Tech Service and have them send me a New D 4

To Contact Tech Services call  1-800-922-0204  then choose option 3  Smiley Happy b33

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