Droid X receives and sends calls but neither party can hear

[heavyhitter]

My Droid X would receive and send calls but nether party can hear each other, however I can send dial tones on the line.  The receiving side can not send tones.  Resetting to factory is dramatic.  What can I do to fix this.  Thanks!

[TBhouston · Accepted solution]

Sounds like the software could be corrupt, how is hard reset dramatic?

It is either hardware or software, you won't know until you eliminate one.

[heavyhitter]

Thanks!  Will do a factory reset.  Funny thing is the phone started working, however I hear some kind of switching sounds I think before it connect. 

[heavyhitter]

Thanks!  Will do a factory reset.  Funny thing is the phone started working, however I hear some kind of switching sounds I think before it connect.