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Droid Razr will not come on
jen_k2
Member

My Razrhas been restarting itself for the last two days.  This morning it tried to restart itself and is hung up.  it will not come on all the way.  Went to our local authorized dealer and that was a waste of time.  Can't get to a corporate store until tonight or maybe tomorrow.  Any suggestion??  I don't mind having to get a new phone, just don't want to lose all my info on this one.

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Re: Droid Razr will not come on
tbo27
Sr. Member

http://www.verizonwireless.com/support/knowledge-base-49625/

The alt one. hopefully you have backed it up in the past using cloud storage or SD card/ computer because if you do the reset it wipes internal storage

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Re: Droid Razr will not come on
tbo27
Sr. Member

http://www.verizonwireless.com/support/knowledge-base-49625/

The alt one. hopefully you have backed it up in the past using cloud storage or SD card/ computer because if you do the reset it wipes internal storage

View solution in original post

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