Droid Razr Camera issues
tracichelle
Newbie

My camera on my droid razr quit working it just keeps saying camera cannot initialize...has anyone else had this problem and if so what did you do about it?

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Re: Droid Razr Camera issues
vzw_customer_support
Customer Service Rep

Hi tracichelle

I'm very sorry your having issues with your Razr. Let's see if we can get this fixed! Did this start after an application was downloaded? Please try the device in safe mode. Here's a link that will show you how: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=50079&sayt=safe mode razr*

Safe mode will help us determine if the issue is application related. Please let me know the results.

Thank you
JoeL_VZW
Please follow us on twitter @vzwsupport

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