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My droid turbo recently started acting up wouldn't open Pandora said it wasn't responding. Then I start getting a prompt that said launch process is not responding or launch3 is not responding. And now the screen is totally blank except for the back, home and, window buttons are lit up no response from any buttons. I didn't drop it or damage it at all has a case and tempered glass on it. Tried pulling out the sim card no response from the phone at all