my Default notifications are not working for my message+. I haveWhave checked the settings in the app, clear the cache and reset my phone but the notification sounds won't work. I go to the settings of the phone and change the default notification sounds, when I select a tone it doesn't play. Above is a photo of the default notification sounds in the settings, normally when you select a tone you can hear a preview of the sound but when I select a sound I hear nothing.
Hi, Jacobtbowman. We want to make sure you are able to hear when you are getting a new message. We can certainly help with this. To clarify, is your volume turned up when you select this option? CourtneyM_VZW
I must say this is odd indeed. I am sure we will figure it out. Is everything else working sound wise? If they are then please uninstall Verizon Messages + and add it back. Once you have done that then please try again. Please keep me posted. AmberF_VZW
We want to make sure that you don't lose any important text messages. When uninstalling an application, you may lose saved data for that application.