December 2014 Android Update - Damaged SD Card - Help?
QueensMomofTwins

I have a Verizon Samsung Galaxy S5.  Purchased in September 2014.  No weird tweaks made to phone.  Downloaded the OTA update as pushed by Verizon on December 23rd. - SM-G900VNI2_to_NK2.

After the update was complete, I got a message that my SD card was unreadable and had to be reformatted.  It is a 8 GB micro SD card from HP, probably about 2 years old.

I took it out of the phone, and tried reading it from a card reader on my laptop running Windows 7.  I get a message that the card has to be formatted.

Fortunately I had backed up the photos on the card, so no loss, but why was the card damaged?  Supposedly this update has some fix that's supposed to stop these messages.

I'd like to hear back from a Verizon rep on this.  Thank you.

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Re: December 2014 Android Update - Damaged SD Card - Help?
vzw_customer_support
Customer Service Rep

QueensMomofTwins,

This certainly is concerning. I am sure it was quite strange to receive this error. Had you changed anything else on the phone after the update? What were you saving to the SD card? Photos, apps, etc? After you formated the card, did the error message go away?

ErinW_VZW
Follow us on Twitter @VZWSupport

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Re: December 2014 Android Update - Damaged SD Card - Help?
QueensMomofTwins

Hi - after the update was pushed down I got this message immediately -

NOTHING else was changed. I was keeping photos on the SD card, which I had

backed up. The SD card was completely wiped after the update - I had to

reformat it using my phone. After I reformatted my card the error message

went away. It was disconcerting that the update from Verizon also wiped

out the contents and formatting of my SD card.

On Mon, Dec 29, 2014 at 8:11 PM, Verizon Wireless Customer Support <

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