Data Usage Doubled
skibabbles
Enthusiast - Level 1

Ever since I upgraded to the Droid Maxx phone I am using double the data usage since my old phone - but am not using any new apps or have changed my phone activities - thoughts??

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Re: Data Usage Doubled
StreetDocRN
Champion - Level 1

It might be the apps you have are updating and using data. I have my Moto X set to only update when connected to a WiFi.

Doc

Re: Data Usage Doubled
Primo805
Enthusiast - Level 2

I think its just Verizon, my phone has been doing the same the last couple months and I've had it for a couple years. My phone tells me 1gb used, but online says 3gb used. I feel like I'm being ripped off, just so that I could buy more monthly GB usage.  I used to have unlimited usage and used my phone for streaming ALOT and my usage was never this high. now watching a movie is over 1gb.  I don't know about you, but I feel they are ripping me off.

Re: Data Usage Doubled
KimEW
Enthusiast - Level 2

I agree!! It's Verizon. Its happening on my girls Iphone 5S' s they got for Christmas and they're doing nothing different than they did on thier Iphone 4S' s but the data usage has at least trippled if not more. Now were always incurring overages! Im so sick of the Greed!!

Re: Data Usage Doubled
Heretic1989
Specialist - Level 2

I did the same thing with my Inc 4g. Update only when connected to wifi.

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Re: Data Usage Doubled
Not applicable

I have two iPhone 5s devices and I use Kilobytes or megabytes not gigabytes. And yes I have unlimited but I am mainly on WiFi.

At home at the car dealers, the market etc. They have free WiFi.

I firmly believe it is an Apple issue just check out their forums at http://www.apple.com

It is happening more on Verizon because they have the most customers. But the other carriers are getting hammered with similar complaints.

Good Luck

Re: Data Usage Doubled
Klue
Master - Level 1

You should live within your contracted data allowance and you won't incurr overages, then you won't have to blame others for actions that you have control over.

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Re: Data Usage Doubled
KimEW
Enthusiast - Level 2

You are obviously ignorant of the issue. Read up on it before judging!

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Re: Data Usage Doubled
vzw_customer_support
Customer Service Rep

I don't want to see you with unexpected usage, Primo805. Did you notice this change in usage occur after a specific application was installed? Or perhaps after an update to your phone? What model device are you using? We can find out what's going on with your data and get it back on the right track.

 

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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Re: Data Usage Doubled
Heretic1989
Specialist - Level 2

The OP stated which phone he has. Please re-read his post.