Re: DROID Eris Touch Screen HUGE Malfunction!
reallyneatgirl

It is a known issue. I have had three Eris' do this exactly. I now have a Droid on the way as the replacement I got Thursday was unable to even complete setup as it had the trackball scrolling issue. Since it was the third replacement for the same issue, I was able to request a different phone. I didn't have a choice in the replacement, but at least it is something.

 

 

There is no way to fix this, and it will get progressively worse until you are literally not able to do anything except for answer calls. When you call let them know you have researched the issue and you know it is a known problem. They will ask you to do a master reset. I always do this before I call so I can say I have done it, that way I don't have to call back.

 

Good luck!

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