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Clear Maps from Android

Member

How do I clear map history from my Android phone?  I tried "Settings" but couldn't find "Applications" to reach the next step mentioned on other forums

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Re: Clear Maps from Android

Customer Support

We need to get the maps cleared. Which device do you have?
Have you attempted to clear the application cache?
http://bit.ly/yN1P80 Go here and enter your device & clear application cache.

Tamara_VZW
Please follow us on twitter @VZWSupport

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Re: Clear Maps from Android

Member

I have the Droid RAZR MAX by Motorola.

Can't find my way to "Applications".  When I go to Settings, 

"Applications" does not appear on any of the menus.

Already tried the forums to get advice; couldn't find a solution that 

works.

Appreciate any help you can provide.

Rory

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Re: Clear Maps from Android

Expert

It should be settings > Apps > all tab to phones on ICS (Android 4.0 +) and using a more stock interface. The DROID Razr Maxx is on of those devices.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Clear Maps from Android

Sr. Leader

Royr Go to your settings as Tamra suggested and then instead of looking for Applications Look for Apps there is a Red shape box next to Apps Tap there). If there your Maps you'll have to Scroll up on top you'll see Downloaded > Internal Storage > Running > then All From there Scroll up the Page till you come to Google Maps or the Maps your wanting to run the Cache Clear on..

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Re: Clear Maps from Android

Member

Well, I got closer, but still not there.

After tapping Apps, screen displays "No apps".  Scrolled and  found "Maps"

listed twice.  Tapped the one with subheader, "1 process  and 1 service". 

The only usable key on the Maps page is  "Stop". Can't find anything about

"cache".

Instead of tapping "Maps" when I tap "show cached processes" the menu 

doesn't include Maps or any other likely option to go to.

I'm new to smart phones but the process to clear search history isn't 

intuitive.

.

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Re: Clear Maps from Android

Sr. Leader

Ok i just want to make Sure.!  when you Mention Maps is this Google Maps or Some Map you Downloaded from the PlayStore

Here is some screen shots That i took the first one is from Apps in settings and the first selection (Downloaded Apps) and the Google Map app the Second shot i took is of when i tapped on Google Maps it shows were to Clear the Cache and then if needed the Data..

G Maps.png

G Map 2.png

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Re: Clear Maps from Android

Member

Unfortunately I can't get to the screens you provided links to. When I tap

"Apps" it goes to a screen which displays "No Apps". If I tap "RUNNING"

then "Maps" I get a screen with the "Map" icon displayed in three places, and

the only operable button is "STOP". So, do I need to download "Maps" even

though Maps is already on my device?! Confusing.

In a message dated 7/6/2013 4:06:06 P.M. Central Daylight Time,

forums@verizonwireless.com writes:

_https://community.verizonwireless.com/servlet/JiveServlet/downloadImage/2-9

75812-3462/450-800/GMap2.png _

(https://community.verizonwireless.com/servlet/JiveServlet/showImage/2-975812-3462/GMap2.png)

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Re: Clear Maps from Android

Sr. Leader
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Re: Clear Maps from Android

Member

Doesn't work for me. Like I said in previous email, after tapping "apps"

I get a screen displaying "No apps". Not the same as screen shot you sent.

In a message dated 7/7/2013 1:57:02 P.M. Central Daylight Time,

forums@verizonwireless.com writes:

(http://community.verizonwireless.com/)

(http://www.verizonwireless.com/b2c/index.html) (http://www.verizonwireless.com/b2c/explore)

(http://www.verizonwireless.com/b2c/store/controller?item=phoneFirst&action=viewSho

pIndex) (https://wbillpay.verizonwireless.com/vzw/nos/topline.jsp)

(http://support.verizonwireless.com/clc/)

Re: Clear Maps from Android

created by tikibar1

(https://community.verizonwireless.com/people/tikibar1) in Android - View the full discussion

(https://community.verizonwireless.com/message/976048#976048)

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