Cause Code 97 Error Class 3
videoman
Newbie

I just upgraded to a Rezound HTC smart phone.  When I send a text message, I get "service not available" and "Cause Code 97 Error Class 3"


I have tried *228 and it doesn't go through or give me any options.  We had texting shut off on our previous phones so we wouldn't rack up DATA charges.  But voice-mail and internet IS working on this new phone.  Thanks for any info!

Davy

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Re: Cause Code 97 Error Class 3
demmo86rt
Champion - Level 3

On an LTE phone, the SIM card is activated automatically when the phone is powered up, so *228 is non-functional. You may want to call customer service to verify that messaging was added to your account.

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Re: Cause Code 97 Error Class 3
videoman
Newbie

Thanks, ill call them.

Sent from my Verizon Wireless 4G LTE Smartphone

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