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Cannot use mobile service on ally

Member

I activated a new LG Ally yesterday and the data seems to be working okay, but any time I try to make a call or send a text it says the mobile service is not available.

I got the confirmation that the phone was activated yesterday and I can't use my old phone anymore for texting or calling, so I'm not sure what the problem is?

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Cannot use mobile service on ally

Expert

Does the phone connect to Verizon Wireless when you dial *228, option 1 to reprogram the phone to the VZW network?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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