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Cannot receive email on phone since update
mdgirl1
Newbie
‎07-10-2014 05:23 PM

Since the new update, I cannot receive email on my phone. How do I get it to work again?

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Re: Cannot receive email on phone since update
vzw_customer_support
Customer Service Rep
‎07-12-2014 05:26 PM

mdgirl1 we'll get you back in the loop! What device make/model do you have? What type of email account are you having trouble with?

AshleyS_VZW
Follow us on Twitter @VZWSupport

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Re: Cannot receive email on phone since update
gter
Newbie
‎02-02-2015 09:38 AM

Note II. Everything was fine until saturday.

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Re: Cannot receive email on phone since update
arod412
Enthusiast - Level 3
‎02-02-2015 05:33 PM

I am unable to make or receive calls since upgrading to Lollipop today. I have a Samsung Galaxy S5. Any ideas?

Not on AIRPLANE mode

Signal strength shows as full 4G

When connected to WIFI, still can't make phone calls

When I make a call it says "Welcome to Verizon....Your call cannot be completed as dialed."

P.S. I do have data, and i'm able to send\receive text, browse the internet and download apps from google play store, but I can't make calls.

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Re: Cannot receive email on phone since update
vzw_customer_support
Customer Service Rep
‎02-04-2015 09:47 AM

Hi Gter,

Software updates should improve the device! Sorry to hear that this did not happen with your email. Do you receive an error message? What type of email account is the issue occuring with?

Thanks,
PamelaF_VZW
Tweet us@vzwsupport

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