Cannot drag down to unlock or answer calls after Eris update
duf620
Newbie

Yesterday (12/11) I installed the Droid software update (ROM:1.16.605.1/Radio:2.32.40.11.09). Now I can no longer unlock my screen by dragging down on the lock screen. I can still access the phone by clicking Menu. However, I CANNOT ANSWER PHONE CALLS because this requires I drag down when a call is coming in. Is anyone else experiencing this side effect of the update? It found it quite frustrating that my "smart" phone is now in a state that cannot receive calls. I'd feel better if this were a known issue that was being addressed quickly. Thanks. 

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Re: Cannot drag down to unlock or answer calls after Eris update
truelove79
Enthusiast - Level 3

Same here.  After the update, I can no longer drag down to unlock my phone.  If you click on the screen when it's locked, it still says "Drag down or press menu to unlock", but dragging down no longer works.  So it's essentially lying to me.  What a **bleep** update.

 

EDIT: GOT IT!!!!  They "fixed it".  You can no longer drag down by starting anywhere on the screen, at the top for example as I imagine that's what most people do.  You MUST drag the grey bar now.  This is both good and bad.  It's bad because the old way was MUCH faster.  But it's good because the new way is more secure and less prone to accidental unlocks leading to pocket dials.  That actually happened to me alot.  The phone would unlock while I was sliding it into my pocket, that will no longer happen.

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Re: Cannot drag down to unlock or answer calls after Eris update
bkfist
Specialist - Level 1

You can always press the answer button on the lower left corner.  I had to do this all the time with my Hero.   I know, it doesn't help make it "right" but it's an option for you.

 

It always seemed to me, on my Hero, that the problem was worst if the phone had been "sleeping" for an extended period of time.  If I had just finished a phone call and the screen had not blanked out again before a 2nd call came in, the drag-down-to-answer always seemed to work fine.

 

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Re: Cannot drag down to unlock or answer calls after Eris update
truelove79
Enthusiast - Level 3

Same here.  After the update, I can no longer drag down to unlock my phone.  If you click on the screen when it's locked, it still says "Drag down or press menu to unlock", but dragging down no longer works.  So it's essentially lying to me.  What a **bleep** update.

 

EDIT: GOT IT!!!!  They "fixed it".  You can no longer drag down by starting anywhere on the screen, at the top for example as I imagine that's what most people do.  You MUST drag the grey bar now.  This is both good and bad.  It's bad because the old way was MUCH faster.  But it's good because the new way is more secure and less prone to accidental unlocks leading to pocket dials.  That actually happened to me alot.  The phone would unlock while I was sliding it into my pocket, that will no longer happen.

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Re: Cannot drag down to unlock or answer calls after Eris update
monkespit
Newbie

have to thank you for that tip. i could not for the life of me figure that out, however i love that idea. this update however is a little odd as i don't remember being able to push menu to have it jump right in to the desktop with out sliding down....kinda defeats the whole purpose of the new slide spot on the lock screen.

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Re: Cannot drag down to unlock or answer calls after Eris update
monkespit
Newbie

What the[edit] kinda update is this verizon?? Thats great you fixed a bunch of bugs and whatever other nonsense, but you have still neglected to provide any support or fix for the 'previously' alltel customers who have switched to the htc droid eris. I know that you all know what I'm talking about....the tiny little gps problems?? Ya know....all those really cool location based features/services that this phone is kinda built around? Hmmm well it would be nice to use these but seeing as how the network(Verizon) STILL thinks I'm in Rapti, India instead of SW Florida it looks like I am still gonna miss out on a good portion of my phones functionality while still paying rates for a fully functioning phone.

 

Oh ya almost forgot, this update that I did just receive really doesn't make much sense to me in regards to the lockscreen now having to be dragged down from the smaller horizontal grey bar is you can also just touch the 'menu' button and achieve the same purpose. i never had any pocket unlocking issues before, but it certainly seems like it will be MORE frequent now, thanks again!

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Re: Cannot drag down to unlock or answer calls after Eris update
truelove79
Enthusiast - Level 3

@monkespit

 

You were always able to press the menu button to unlock the phone.  It's always said "Drag down or press menu to unlock".

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Re: Cannot drag down to unlock or answer calls after Eris update
kenyu73
Contributor - Level 3

I think it was always intended to pull down from the grey bar... hence the "virtual" grip dots on the left and right of said bar.

 

I use the menu button to unlock anyhow... much easy then dragging across the screen either way.

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Re: Cannot drag down to unlock or answer calls after Eris update
jeffgman
Newbie

 


truelove79 wrote:

Same here.  After the update, I can no longer drag down to unlock my phone.  If you click on the screen when it's locked, it still says "Drag down or press menu to unlock", but dragging down no longer works.  So it's essentially lying to me.  What a **bleep** update.

 

EDIT: GOT IT!!!!  They "fixed it".  You can no longer drag down by starting anywhere on the screen, at the top for example as I imagine that's what most people do.  You MUST drag the grey bar now.  This is both good and bad.  It's bad because the old way was MUCH faster.  But it's good because the new way is more secure and less prone to accidental unlocks leading to pocket dials.  That actually happened to me alot.  The phone would unlock while I was sliding it into my pocket, that will no longer happen.


 

Whew, thanks for the information.  I was getting a little upset that I was no longer able to unlock my screen by rolling my finger down the screen.  Otherwise I haven't seen anything different with this update, but will mess around with it today.

 

Jeff

 

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Re: Cannot drag down to unlock or answer calls after Eris update
duf620
Newbie

 

Nice catch, truelove79. That makes sense now, but it would have been something nice to know in the upgrade documentation. Maybe it was something that was supposed to work that way from the beginning, but it didn't. Other user-visible updates were listed; I would have assumed that a user-interface change that affects you every time you pick up your phone would be mentioned. Other than that part of it, I'm liking the rest of the update so far. Thanks for posting!

 

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Re: Cannot drag down to unlock or answer calls after Eris update
itsalongday
Newbie

Thank you for this info, thought i was going crazy. I am located in India still too. I'm surprised more people aren't complaining about this problem too. I was really hoping it was going to fix it :smileysad:(((

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