Can't update to 5.6.1 message+

[Kat625]

My husband and I have same phone droid turbo he updated his new messaging+ which I cannot

[Noel-S]

I'm having this same problem woww

[vzw_customer_support]

I'm sorry to learn you are having problems updating the Messages+ application, Noel-S. What device do you have? If you access your Play Store and search for Verizon Messages, what version of the app is currently available?

AndreaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[Noel-S]

I have a Motorola Droid turbo also , and I still have version 5.5

[vzw_customer_support]

Thanks for the update Noel-S.  What error message do you receive when trying to update the app? Do you have any other messager apps downloaded to your device?

KinquanaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[Noel-S]

No error pops up at all. When I go to the app store to update there isn't a update at all . I have 2 messenger apps but they both came on my phone and I only use Verizon Message plus.

[Kat625]

Still have same problem too. I have a droid also. Any luck let me know

[Noel-S]

I have the same phone , and my gf has the update and I don't . I'm guessing it's a beta update and they are testing it . So maybe we'll get it soon Kat

[Kat625]

Lmbo. That is exactly what I said to my husband

[Kat625]

What is going on Verizon why are we having this problem