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Can't send pictures to iphones

EricaG
Member

Since the new update, I can't send pictures in my text to iPhone users. How can I get this resolved?

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Re: Can't send pictures to iphones

Community Manager
Community Manager

EricaG,

I want to make sure that we get your text messages out to all of your friends. I know I depend on my text message for everything now days. What kind of device do you have? Are you using a 3rd party application from the Google Play Store or the normal text message application that came with the device? Are you getting any kind of errors when you try to send out to these people? Also, are you able to get messages from them? Please keep us posted.


KevinR_VZW

Follow us on Twitter @VZWSupport

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Re: Can't send pictures to iphones

EricaG
Member

I have a Galaxy Note 2. I am using the Verizon Message App but I have also tried on the text message application that came with the device. This only started happening since I downloaded the new update about a month ago.

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Re: Can't send pictures to iphones

Community Manager
Community Manager

Thank you for the information, EricaG! Try to save their number with a 1 before the area code. Also delete the text message thread and try again.

Let us know how it goes.

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

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