Can't send or receive text messages to one number both have Verizon Accounts
KathyL1044
Newbie

Can't send or receive text messages to one number.  We both have Verizon accounts.  The last text that we both received from each other was on 7/19/14 around 8:00 pm.  I can text and receive messages from anyone else from any carrier.  I had a friend send him a text and it worked perfectly fine.  He tried while I was on the phone we my other friend to send me a text and I never received it.  He sent her a screenshot that showed that he sent the text to me.  This is very frustrating.  I really don't want to factory reset my phone, we both have checked and there are no blocks on either phone.  I have deleted him from my phone and tried sending a test that way and it still did not go through.  Any help would be wonderful.

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Re: Can't send or receive text messages to one number both have Verizon Accounts
vzw_customer_support
Customer Service Rep

Look no further, we're here to help KathyL1044! What device make/model do you and him have? Are you able to send/receive calls from him?

AshleyS_VZW
Follow us on Twitter @VZWSupport

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