Can't download or update apps sence yesterday.
0643
Newbie

Can't download or update apps, all it says os downloading pending. I have a data but I'm about to run out cause I been trying to update apps and it want let me

Labels (1)
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Re: Can't download or update apps sence yesterday.
tikibar1
Community Leader
Community Leader

Do you have the Play Store set to only update over wi-fi?

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Re: Can't download or update apps sence yesterday.
Ann154
Community Leader
Community Leader

Is the download waiting for a wifi connection to handle the files?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Can't download or update apps sence yesterday.
0643
Newbie

I have it set as Do not auto update apps

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Re: Can't download or update apps sence yesterday.
0643
Newbie

I have my Wi-Fi turned off, I'm using data.

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Re: Can't download or update apps sence yesterday.
Ann154
Community Leader
Community Leader

Then you should look into the data usage settings to see if you have restricted background data on cellular for the Play Store.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Can't download or update apps sence yesterday.
vzw_customer_support
Customer Service Rep

Being able to explore and use fun new applications and keep your existing ones updated is a must, 0643. The community has asked some great questions. Let’s get this fixed. What happens when you connect the device to WiFi? When did this issue start happening? What happens when you try to browse the web?

JosephE_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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