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The screen has gone black and I am unable to re-boot. No response at all. Suggestions?
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That's no good! I'm here to help. Please try pressing your power button and Volume down buttons for about 30 seconds. If no change, please attempt to boot into safe mode http://vz.to/1mt1DEe. attempt
MarquiaF_VZW
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My week old Ellipsis just did the same thing. It is completely black screen and should have a full charge as it has been on the charger for hours. It will not turn on! So FRUSTRATING. What do I do?
Holding power key down doesn't help and there is no way to turn it on to get it into safe mode.
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If the suggestion from Verizion Support (post above yours) does not work then take it back for an exchange if you have a 14 day return policy.
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That`s because they are garbage... little by little mine has been failing.. from the data card not working to error messages saying your charger is not compatible with this device and nowit won`t charge fully..looks good but crappy and the 8g of memory is a joke especially when you have apps you don`t need and they are taking up at least 4g of memory this`s a Tablet you don`t want. can`t wait til my contract ends..
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We don't want to see you having so many difficulties with your tablet, Terry666. Are you still using the original wall charger that came in the box with your tablet? What happens with your data? Using a memory card http://vz.to/1swB6Tm as well as clearing temporary files http://vz.to/1swB6CQ can help to improve your available memory too.
JenniferH_VZW
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