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Call cannot be completed
Kaiser8
Newbie
‎08-18-2016 08:55 AM

Why do I get "your call cannot be completed" error on a working phone number?

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Re: Call cannot be completed
DigitalRules
Specialist - Level 1
‎08-18-2016 08:59 AM

Are you seeing this issue with more than one phone number? Are you using an area code when dialing?

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Re: Call cannot be completed
Kaiser8
Newbie
‎08-18-2016 09:04 AM

No, just with that one number. I use the area code also even though it ts the same as mine. I've even tried it without the area code and still won't go through.

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Re: Call cannot be completed
Ann154
Community Leader
Community Leader
‎08-18-2016 11:42 AM

It might be possible the number is either blocked by the customer to prevent you from calling or the number is disconnected.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Call cannot be completed
Kaiser8
Newbie
‎08-21-2016 11:36 AM

No, I'm not blocked on their phone I checked myself and their number is a working number

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