I just recently had to get a new stratosphere and It arrived today. My old one stopped charging unless I put pressure on the charger while it charged. I had them transfer all of my contacts at the Manchester Verizon store onto my new phone for $15 using an SD card. Now every time I go too the gallery or try to take a picture it says, "Insert memory card to use Camera". Someone please help me. I'm tired of going back to the verizon store.