Bootloader unlock code request!!!
hnguyen482066
Enthusiast - Level 1

Hi, I have an used Motorola Droid Razr HD XT926 and I want to request an unlock bootloader code for my off-contract device. I contacted Motorola but they told me that they cannot provide me the code because this is a carrier-locked device. I have no other choice but asking Verizon about this matter.

Thank you.

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Re: Bootloader unlock code request!!!
Ann154
Community Leader
Community Leader

Verizon Wireless isn't going to unlock the bootloader either.

The SIM unlock however should be taken care of.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Bootloader unlock code request!!!
Ann154
Community Leader
Community Leader

Verizon Wireless isn't going to unlock the bootloader either.

The SIM unlock however should be taken care of.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Bootloader unlock code request!!!
hnguyen482066
Enthusiast - Level 1

Thanks for your quick reply but is that the official statement from Verizon? I do not understand why I cannot unlock my own device, I should have all the rights with it since I do not own anyone anything (neither Verizon nor Motorola). It's just an used phone after all.

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Re: Bootloader unlock code request!!!
Ann154
Community Leader
Community Leader

Verizon Wireless made a statement about locked bootloaders a year or so ago. As only a customer myself, I'm not willing to try and dig it up for another customer at this hour of the night.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Bootloader unlock code request!!!
nicholasbranson
Specialist - Level 1

This article should shed some light as to the statement verizon made, and why it was made.

Verizon's response to FCC about bootloaders surprises nobody | Android Central

In short, they don't want to unlock bootloaders because dummies will root their phone, mess it up, and then they want to flood the tech support lines expecting Verizon to fix it. When Verizon would of course say they can't help now, and the warranty is void, then people will sing a different tune, something like "Well, it's your fault for allowing the bootloader to be unlocked."

Re: Bootloader unlock code request!!!
nicholasbranson
Specialist - Level 1

Oh, and you may own the device, but you don't own the network you will be using your rooted phone on. Verizon would prefer not to allow all sorts of wonky software running rampant on their network, I would imagine.