Bogus "Insufficient storage available" error preventing app updates...
Screen-Name-Already-T

My Android phone (Motorola Moto G) reports 413MB of free storage space, but is

unable to update a 2MB app, citing "Insufficient storage available". 


I've used an app called Clean Master (v. 5.7.0.1715, by Cheetah Mobile) that I previously installed to delete

lots of unneeded files and free up lots of space, but to no avail.


Any ideas? 


Thanks!!

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Re: Bogus "Insufficient storage available" error preventing app updates...
vzw_customer_support
Customer Service Rep

Hi Screen-Name-Already-Taken!

I apologize for the inconvenience and your efforts are greatly appreciated! Please reach out to our Pre-Paid department for additional assistance:888-294-6804.

Thanks,

AyaniB_VZW

Follow us on Twitter @VZWSupport

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Re: Bogus "Insufficient storage available" error preventing app updates...
vzw_customer_support
Customer Service Rep

Hi Screen-Name-Already-Taken!

I apologize for the inconvenience and your efforts are greatly appreciated! Please reach out to our Pre-Paid department for additional assistance:888-294-6804.

Thanks,

AyaniB_VZW

Follow us on Twitter @VZWSupport

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