Bluetooth connects but no audio

SteveEsq
Member

Droid Razr Maxx HD auto-connects to car's hands free system with bluetooth without any problem, but audio won't come through speakers, only through phone.  No problem until the 4.2 update.

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Re: Bluetooth connects but no audio

SteveEsq
Member

I unpaired and deleted my blue tooth device from the phone, then

searched and re-paired it. It still didn't' work, so I brought the car

and the phone to my Verizon store. The rep was aware of the issue. I

got him to come out to the car, and when I showed him exactly what I had

already tried, everything worked just fine. Go know!

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Re: Bluetooth connects but no audio

stef7
Sr. Member

Try un-pairing / forgetting the pair with the car's system, and re-pair.

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Re: Bluetooth connects but no audio

Community Manager
Community Manager

Thanks so much for the feedback regarding bluetooth and the KitKat update.
Please upgrade the Chrome Browser to version - 33.0.1750.166 or Higher. This will resolve the bluetooth issue. The current version of the application available in the Google Playstore is 33.0.1750.170

You can check the current version of the Chrome browser by going into Settings --> Apps --> All --> Chrome

You can also get an update for Chrome Browser by launching Google PlayStore and search for Chrome or select Menu > My Apps, if an update it available , it will be visible on Google Playstore.

Please keep us posted on the results.

TamaraH_VZW
Follow us on Twitter @VZWSupport



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Re: Bluetooth connects but no audio

weedmnreap
Member

I've updated my Chrome browser, and bluetooth still doesn't connect to my car hands-free system. As others have said, I had no problems before the kitkat update. Very disappointed. I spent 1/2 hour on the phone with a Verizon customer support person and 1st of all, she was not even aware there was an issue. 2nd, she was not able to resolve the issue.

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Re: Bluetooth connects but no audio

SteveEsq
Member

I unpaired and deleted my blue tooth device from the phone, then

searched and re-paired it. It still didn't' work, so I brought the car

and the phone to my Verizon store. The rep was aware of the issue. I

got him to come out to the car, and when I showed him exactly what I had

already tried, everything worked just fine. Go know!

View solution in original post

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Re: Bluetooth connects but no audio

stef7
Sr. Member

SteveEsq - good to hear! I hope it continues to work for you without a problem. Sometimes, I think a car radio reset (not just deleting a pair and repairing phone side) is required. On my Sony BT Car Radio, there is a tiny reset PB to do this.

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