Highlighted

Blocked number coming through as text but...

Member

I have blocked a number and the block is due to be renewed in March 2014. This morning, a text from the blocked number came through as a download. When I went to retrieve the download, I got a message from my phone stating that the download was expired and the text disappeared from my text log. I have a Galaxy S3. Please advise.

Labels (1)
0 Likes
Highlighted

Re: Blocked number coming through as text but...

Customer Support

Tomcat5251,

We apologize if there was a message received on your end from a number you had blocked, this is definitely odd. I know it's important to have the block service working at all times and we definitely want to get to the bottom of this. We need additional information to determine the cause of this. Please accept my follow request and follow me back,then send me a Direct Message to further assist you.

AdaS_VZW
Follow us on Twitter at @VZWSupport

0 Likes